Originally Posted by Heartbreak Kid
Considering that myself, LM and Jaydon are now moderators, the amount of PM's we've been getting has increased. Well it has for me anyway. I've had PM's about complaints, requests and questions. This has caused my inbox to fill up rather quickly.
Hi HBK,
As a specific response to issues with complaints, may I suggest an approach utilised on this thread
Open Moderation Policy on OzChess
The reasoning behind such an open approach towards complaints is that it prevents ozchess moderators from being intimidated by hostile posters pushing a minority viewpoint. Ozchess has previously suffered minority view attacks from disgruntled Chesschat posters. These posters tend to hold the belief that their complaints should be acted upon without any reflexivity from the community. I encourage you to openly post Ozchess complaints before moderating. This policy allows for democratic participation from the community. At Ozchess we take pride in allowing members to voice their concerns in an open and accountable manner.
cheers,
Fg7